Delivery informations

All non-Express orders will be shipped upon receipt of your payment within 24 hours (working days) by French postal service Colissimo. Order preparation times might be extended and delayed over specific periods like Christmas festive season, temporary shortages on backorders, force majeure events.
FPPM INTERNATIONAL SAS is commited to notify the Customer in case of delays, either over the phone or via e-mail. All items will be shipped to the delivery address indicated by the Customer during the ordering process.
 
Shipping Costs:
• France, Monaco, Corsica
Delivery within 48 to 72 hours* via French postal service Colissimo (working days) Free delivery from 40 euros purchased (€5,90 flat rate for orders less than 40 euros). 

• Belgium
Delivery within 2 to 5 days* via French postal service Colissimo (working days) Free delivery from 40 euros purchased (€5,90 flat rate for orders less than 40 euros).
 
• Germany, Italy, Spain, Switzerland, United Kingdom, Belgium, Netherlands, Portugal, Luxembourg, Austria
Delivery within 2 to 5 days* via French postal service Colissimo (working days) Free delivery from 40 euros purchased (€5,90 flat rate for orders less than 40 euros).
 
• Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Malta, Poland, Romania, Slovakia, Slovenia, Croatia and Sweden.
€15€ Delivery within 3 to 5 days* via French postal service Colissimo (working days).
 
• French territories
€15 Delivery with 3 to 5 days* via French postal service Colissimo (working days)
 
• Other Countries
€35 Delivery within 3 to 7 days* The shipping cost is a flat fee per order and not per item, it will remain the same no matter how many items you order.
 
The shipping cost is a flat fee per order and not per item, it will remain the same no matter how many items you order.
Once your parcel will be shipped, you will receive your tracking number by e-mail within 24 hours.
All items are shipped from our warehouse located in Rouen (Normandy, France), once your package has left our offices, we are no longer responsible for it and can not be held responsible for any loss or late delivery. For any complaints, please contact Coliposte at 3631.
All parcels are tracked by French Postal Service and the postal service of your country.
Orders for outside the European Community may be subject to customs duties. Those costs will be borne by the buyer and not FPPM INTERNATIONAL.

*Delivery times are indicative, subject to the French postal and customs services.
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